• Shipping rates:
    • Shipping rates are calculated at checkout based on the weight and destination of the order.
    • For orders within the United States,flat , shipping is $3.99
    • For orders outside of the United States, shipping rates vary depending on the destination country.
  • Shipping speed:
    • Shipping within the United States typically takes 3-5 business days.
  • Shipping restrictions:
    • Zemcarts does not ship to P.O. boxes or APO/FPO addresses.
    • Zemcarts may not ship to certain countries due to customs restrictions.

Refunds and exchanges:

  • Refunds:
    • Zemcarts offers full refunds for items that are returned within 30 days of purchase.
    • To request a refund, please contact Zemcarts customer service.
    • Refunds will be processed within 30 business days of receiving the returned item.
  • Exchanges:
    • Zemcarts offers exchanges for items that are returned within 30 days of purchase.
    • To request an exchange, please contact Zemcarts customer service.
    • Exchanges will be processed within 30 business days of receiving the returned item.

International shipping:

  • Import duties and taxes:
    • Import duties and taxes are not included in the shipping price.
    • These charges are the responsibility of the customer.
    • Zemcarts cannot be held responsible for any additional charges that may be incurred due to import duties and taxes.

Tracking information:

  • Once your order has shipped, you will receive an email with tracking information.
  • You can also track your order by logging into your Zemcarts account.

Contact us:

  • If you have any questions about shipping, please contact Zemcarts customer service.